Our Trusted Partners
Retention-first tools we recommend for our clients. If you’re not sure what fits your brand, book a free consultation with our team.
Omnisend: Email Marketing & SMS
Omnisend is a strong choice when you want fast, reliable execution with email + SMS in one place. It is a great fit for lean teams who want solid campaigns and lifecycle flows without an overly complex setup, plus responsive, premium-level support when you need help moving quickly.
Klaviyo: Email Marketing & SMS
Built for deeper customer insight and more advanced targeting. Klaviyo is best for brands that want sophisticated lifecycle journeys, tighter personalization, and richer analytics as the program scales, with AI-powered features that help teams move faster on segmentation and optimization.
Shopify: Ecommerce Platform
Shopify is the DTC ecommerce foundation we recommend for a reason. It is reliable, built to convert, and plays nicely with the rest of your tech stack. The app ecosystem and integrations make it easier to connect tools like email, loyalty, and reviews without a heavy technical lift.
Alia: Email & SMS Popups
Alia is a smart option for Shopify brands that want list growth to feel premium, not pushy. Its targeting and continuous testing focus on higher-quality opt-ins and subscriber growth, which means better downstream performance in welcome flows and lifecycle automations.
Yotpo: UGC, Loyalty & Reviews
We recommend Yotpo for brands looking to build long-term trust and repeat purchase behaviour. It combines reviews, loyalty, referrals, and UGC into one robust ecosystem, which helps turn social proof into a retention asset, not just a nice-to-have on product pages.
Smile: Loyalty Program Rewards
Shopify-native loyalty that is easy to launch and scale. Smile is especially strong for points, referrals, and VIP tiers, with reporting that helps connect loyalty activity to LTV. It is a great fit when you want a program that feels on-brand and simple for customers to understand and use.
Gorgias: AI, Helpdesk & Chat
Gorgias is our preferred support layer when customer experience is a real retention driver. It keeps conversations organized across channels, improves speed-to-response, and uses AI to reduce repetitive work so teams can focus on high-impact customer moments.
Hotjar: Website Behavior Analytics
When website conversion is the bottleneck, Hotjar helps you see the “why” quickly. Heatmaps and session recordings make friction obvious, so you can prioritize site improvements that lift conversion rate and improve the payoff of every retention campaign you send.
We only recommend platforms we have personally used and trust.
Please note that this page contains affiliate links. This means that we may receive a commission for some, but not all of our recommendations. For more information, please read our disclaimer.
